Support

Need a hand? Email support@dupi.co.uk and we'll get back to you, usually within two working days.

Quick fixes

• Scan isn't working? Check DUPI has camera and photo permissions in your device settings, then try again.
• No results? Try a clearer, well-lit photo of a single item, or edit the description before searching.
• App acting up? Close and reopen it; if that fails, reinstall — your account and saved finds are safe in the cloud.

Your account & data

You can delete your account and data any time — see deleting your account. For how we handle your data, read our privacy policy.

Still stuck?

Email support@dupi.co.uk with your device model and what happened, and we'll sort it.